Our Commitment
If you are not 100% satisfied with your purchase, we’re here to make it right.
Return Window
You may return unworn and undamaged items within 14 days of receiving your order for a full refund or store credit.
Conditions for Returns
- Items must be returned in their original condition and packaging.
- Personalized or custom-made items are non-refundable unless defective.
- Sale items are final sale and cannot be returned.
How to Return
To initiate a return, email us at [your email] with your order number and reason for return. We’ll provide instructions and a return address.
Refund Processing
Refunds are issued within 5 business days after we receive and inspect your return. Depending on your bank, the refund may take a few additional days to reflect on your statement.
Our company details
Company Name: ECOM SOURCING SOLUTIONS LIMITED
Registration: 79434276
Address: RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK HONG KONG



