Shipping Timeframes
We process all orders within 1–2 business days. Once your order has been dispatched, the estimated delivery time is as follows:
- Netherlands & Belgium: 7–10 business days
- Europe: 7-10 business days
- Rest of the World: 7–10 business days
Please note: delivery times may vary depending on customs clearance and your location.
Shipping Fees
We offer free shipping on all orders above €50. For orders under €50, a flat rate of €4.95 applies within the EU. International rates are calculated at checkout.
Order Tracking
All shipments come with a tracking number. You’ll receive a confirmation email with a tracking link once your order is on its way.
Lost or Delayed Packages
If your package is delayed or lost in transit, please contact our support team within 14 days of the estimated delivery date. We will assist in tracking or replacing your order where applicable.
Our company details
Company Name: ECOM SOURCING SOLUTIONS LIMITED
Registration: 79434276
Address: RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK HONG KONG



